Top 5 eCommerce Internal Site Search Pages

How important is having an effective internal site search? Our preliminary data shows us that approximately 5% of visitors use the search function; and that’s on sites where the search box isn’t prominently featured. Even so, 5% is a big hole…and there’s lots of money to be found in it. I’ve picked out what I see as the top 5 internal site searches on the web today You should use these as a benchmark – take what these eTailers have done right and implement it into your own site…You’ll be surprised at the results Top 5 eCommerce Internal Site Search Pages See my top picks below:

1. REI

http://www.rei.com

Outdoor Gear & Clothing retailer REI takes the cake. Their site search enables you to sort your results by several different variables, including: relevance, bestselling, brand a-z, brand z-a, price low-high and price high-low. Furthermore, they have a custom banner that shows up based on keyword searches and has a link to special offers – see my examples below and click on the images to enlarge:

A search I ran for “jackets” brings up a Mountain Hard Wear banner, a popular outdoor winter coat brand:

Top 5 eCommerce Internal Site Search Pages

A search for “winter boots” brings up a banner ad for what look like Ugg boots:

Top 5 eCommerce Internal Site Search Pages

2. Home Depot

http://www.homedepot.com

Hardware and home accessory giant Home Depot has an untold number of products in a broad range of categories on their web site; a powerful and relevant search is essential to their success. They separate their search results to the number of products found and the number of articles found; very useful if you’re looking for more information. They also give you 8 different sort options and define a number of price ranges you can shop by.

Click the image below to enlarge:

Top 5 eCommerce Internal Site Search Pages

3. Ace Hardware

http://www.acehardware.com

Ace Hardware has a very clean and organized search results page. The product results are displayed in a grid style complete with crisp images, shipping features and user ratings. A number of filters in the left hand column allow you to refine your search results even more.

Click the image below to enlarge:

Top 5 eCommerce Internal Site Search Pages

4. ABT Electronics

http://www.abtelectronics.com

ABT Electronics search results have everything you want in a search – both as the site owner and the user. They have the product name, image, price and add to cart button all displayed in the results. They let you refine your search by category, manufacturer or price and in the left hand column they offer you their most popular searches, most popular categories and most popular brands. ABT also gives users the option to view their search results in a list view or a grid view – see both below:

List Version

Top 5 eCommerce Internal Site Search Pages

Grid Version

Top 5 eCommerce Internal Site Search Pages

5. Drugstore.com

http://www.drugstore.com

In terms of layout, Drugstore.com’s site search doesn’t win the award for best looking, but functionally-speaking, it’s got everything you need in a search on the results page – the ability to refine results in multiple ways, customer review ratings (5-star system), price listing, in stock/out of stock status, buy button, multiple sort functions and a choice of how many results you want to view per page.

Click the image below to enlarge:

Top 5 eCommerce Internal Site Search Pages

Know about a better site search? Share it with us in the comments below:

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